Refund policy

At Loom & Comfort, we take pride in the quality of our products and are committed to providing excellent service. If you are not fully satisfied with your purchase, we’re happy to assist—please review our policy below:

We accept returns and offer refunds under the following conditions:

  • The return request is made within 30 days of purchase
  • A valid receipt or proof of purchase is provided
  • Items are in original condition—unused, unwashed, and free of stains or damage
  • The item is not marked as final sale

The following items are final sale and cannot be returned or refunded:

  • Gift cards
  • Items marked as final sale
  • Wholesale orders
  • Expedited or Express shipping are non-refundable

 

To initiate a return, please email hello@loomandcomfort.com with your order number and request.